Refunds & Exchanges
* All returning items must be sent back with Signature Confirmation. We cannot be responsible for items that are lost in the mail on the way back to our facility.
Your unworn, unused item(s) may be exchanged within 21 days after you receive your item. Buyer will cover shipping cost for exchanged items.
In most cases, exchanges can be processed in 7 days after items are returned, processed, and inspected. Please write your name, address, email address and order number on a separate piece of paper. Send this information in the package to the following address: 21-Shades.com RETURNS DEPARTMENT 14626 Suite 5 Crenshaw Blvd, Gardena CA.